The 12329 SPF SMS has been developed as a public service sector platform dedicated to housing provident fund services and management, to furnish to all paying employees free access to the subscription for online delivery of information about housing provident fund payment, carry-over of interests, withdrawal, transfer, blocking, suspending payment, loan repayment and withdrawal thereof, featuring functions such as authentication of binding of an account to a mobile phone, an individual’s application for sms delivery service, a personal member’s user name and password retrieval, and multicast identity authentication. Among the housing provident fund paying employees of this Municipality, over 3.5 million local mobile phone users have signed up for the sms service free of charge via venues such as the website, the official WeChat Account, mobile sms, hotline 12329 and mobile app since its launch on 1 September 2014.

To expand coverage of users to include Shanghai housing provident fund paying employees with nonlocal mobile phone numbers, the 12329 SPF SMS has prepared auxiliary numbers (add prefix numbers), since the integrated national 12329 Short Code SMS Services are accessible exclusively to users with local mobile phone numbers. The auxiliary numbers will also be used for services involving items such as verification code, user name & password and provident fund account for timeliness of sms text messaging.

Employees with nonlocal mobile phone numbers may send the text message “provident fund account number#id. card number#A” to 1065751612329 (Mobile), or 1065502112329 (Unicom), or 1065902112329 (Telecom), or dial the hotline 12329 for sms subscription services.